Last updated: 11th December 2025
This Privacy Policy explains how we collect, use and protect your personal information when you use our website.
 

1. Who We Are

We are the owner and operator of this commercial property website (“we”, “us”, or “our”).
If you have any questions about this policy or how your data is handled, please contact: hello@liveryplace.com
 

2. What Information We Collect

We collect personal information that you choose to provide through our website contact forms, including:

• Name
• Email address
• Phone number

We also collect certain technical data automatically when you visit our website. This may include:

• IP address
• Browser type and version
• Operating system
• Referral source
• Pages viewed and time spent on the website
• General geographic location

This information is collected through Google Analytics, which uses cookies to help us understand how visitors use the site.
 

3. How We Use Your Information

We use your information for the following purposes:

• To respond to your enquiry
• To provide information about our property, leasing options or services
• To contact you if further details are required
• To maintain basic internal enquiry records
• To analyse website usage and improve our content and user experience (via Google Analytics)

We do not sell, rent or share your personal data with any third parties for marketing purposes.
Google Analytics processes technical website data on our behalf. You can read more about how Google handles data here: “How Google uses information from websites or apps that use our services” (required phrasing for compliance).

4. Legal Basis for Processing

We process your personal information based on:

• Legitimate interest – responding to your enquiry
• Consent – for non-essential cookies, including Google Analytics (via the cookie banner)

 

5. How Long We Keep Your Data

We retain your enquiry information only for as long as necessary to respond and maintain basic records, unless a longer period is legally required.
Google Analytics data is retained in accordance with our Analytics settings, typically between 2–14 months.

6. How We Secure Your Information

We take reasonable technical and organisational measures to protect your information from loss, misuse, unauthorised access or disclosure.

7. Your Rights

Under UK data protection law, you have the right to:

• Request access to the personal data we hold
• Request corrections to inaccurate information
• Request deletion of your data
• Object to how we use your personal information
• Withdraw consent for cookie-based tracking

To exercise any of these rights, email hello@liveryplace.com.

8. Cookies

We use cookies on this website for:

• Essential website functionality
• Google Analytics, which collects anonymous usage data to help us improve the website

You can accept or reject non-essential cookies via the cookie banner on our site or by adjusting your browser settings.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The most recent version will always be posted on this page with the updated date.